Director of Clinical Practice
At Sunny Hills Services, we serve children and youth who have been seriously impacted by trauma, including mental illness, and those involved in the child welfare, juvenile justice and mental health systems. We provide intensive case management and therapy, and teach the skills they need to become resilient and thrive. Sunny Hills Services has an operating budget of $11.7 million, 120 employees, and operates in 4 counties.
The Director of Clinical Practice holds the clinical vision for the agency and ensures that our services are provided via our Theory of Change pathways with a dynamic, culturally relevant, and trauma-informed approach. Through a strengths-based and client-centered lens, the Director provides leadership in meeting the agency’s strategic initiatives. The Director is responsible for leading the Agency’s provision of practice and performance outcomes through data-related initiatives and management of cross-functional efforts to evaluate programmatic outcomes, the building of necessary systems and protocols, and through the utilization of collaborative initiatives. The Director is responsible for cascading a results-oriented environment by using “real time” performance data.
Strategic Leadership and Annual Planning
- Ensure that policies, practices and procedures for all treatment, care and services at SHS are consistent with the Agency’s service philosophy and represent best practices in the industry
- Establish criteria & procedure for approving best practices and ensure that practices that are used program or agency-wide are approved in accordance with this procedure.
- Develop work standards for clinical programs such as productivity.
- Serve as liaison with County Partners
- Ensure the agency keeps abreast of new and emerging clinical practices for our clients as they relate to our Theory of Change pathways of emotional, social and functional well-being.
- Collaborate with Human Resources for training curriculum designed to meet the training needs of agency staff; identify training needs and opportunities for the staff and contribute in identifying training providers and contractors.
Finance and Administration
- Participate in the development of the annual operating budget by providing input on services and staffing requirements necessary to achieve Agency goals.
- Develop systems for managing the various areas of responsibility in an effort to meet annual goals
Administration and Leadership
- Facilitate agency-wide monthly Clinical Managers meeting on best practices and cross-program consistency
- Assist with county Request for Proposal (RFP) processes
- Develop and manage Agency clinical internship program in conjunction with regional EDs, Program Directors and Human Resources Director.
- Identify and track changes to regulatory, contractual and accreditation requirements.
- Evaluate clinical outcomes data and initiate performance improvement plans that supports the achievement of agency goals and objectives
- Ensure the agency demonstrates compliance with all regulatory, Joint Commission accreditation standards, and contract requirements
- Ensure compliance with HIPAA guidelines and the release of confidential information
- Responsible for ensuring a low risk for recoupment as a result of external audits
- Ensure the development of dashboards for communicating performance outcomes
- Develop county partner relationships to ensure ongoing effectiveness in meeting contractual requirements.
Outcome Data Management
- Collaborate with regional EDs in developing and implementing measurement tools, data collection and evaluation procedures and CQI practices.
- Ensure the Outcome Data staff works collaboratively in developing meaningful dashboards for programs
- Ensure our Electronic Health Record, TIER, is managed appropriately and delivers the reporting requirements necessary for a comprehensive evaluation of services.
- Evaluate software applications to determine their continued value and recommends enhancements appropriately.
- CA State Licensed LCSW, LMFT or Psychologist for over 5 years
- Demonstrated ability to lead teams towards performance outcomes in alignment with agency strategic goals.
- Knowledge of clinical evidence-based practices and experience with therapeutic modalities suitable for youth and their families.
- Experience working in child welfare system and youth mental/behavioral health fields and knowledge of regulatory requirements for child welfare and mental/behavioral health providers
- Previous success with affecting key drivers of financial performance for programs and services
- Knowledge of adult learning models, and experience delivering training techniques and curriculum development across organization of similar scope
Sunny Hills Services is an Equal Opportunity employer and does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, disability, national origin, Vietnam era or other veteran status.